Contents

Introduction
QuickStart Installation
Troubleshooting
Using Your Remote
Settings
Settings: Macros
Settings: Advanced
Warranty

Troubleshooting

If you are having a problem installing or using your remote, here are some things to check:

  • If your USB infrared receiver is plugged in and your PC is on, the red light on top of the receiver should flash whenever it gets an infrared signal from almost any infrared remote (not all, but most). If this is not flashing, make sure that your receiver is plugged in properly. Also make sure you're using fresh batteries in your remote.

  • When testing your remote, don't hold it TOO close to the infrared receiver (if you're closer than an inch or two from the receiver, you may be "overloading" the receiver, resulting in a bad signal).

  • If you have any USB hubs that are "between" your PC and the USB infrared receiver, try unplugging the hub, and plugging the infrared receiver directly into your PC. Not all hubs are designed properly, and a bad hub could cause interference.

  • If the there is an icon in the bottom right of your screen (the system tray) looks like this , that means your infrared receiver is plugged in and the drivers are properly installed. If it looks like this , that means your infrared receiver is not plugged in, or your drivers are not installed. If you don't see either of these icons, reboot your computer and re-install the PC Remote software.


 

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